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TERMS & CONDITIONS

Welcome to our website www.meritok.co.nz. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Meritok Online's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

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The term 'Meritok Online' or 'us' or 'we' refers to the owner of the website which operate from address 29 Allington Place, Bethlehem, Tauranga 3110 New Zealand. 

 

The term 'you' refers to the user or viewer of our website.

 

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

 

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

 

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

 

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

 

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

 

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

 

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Japan.

1. General

1.1 It is illegal to reproduce any of the images, content or layout featured on www.meritok.co.nz and its affiliates without written consent. 
 
1.2 www.meritok.co.nz manual bank transfer, POLi Payment and Stripe for order payments. We do not store any of your credit or debit card details. POLi Payment/Stripe will not provide any of your personal information, including credit or debit card information to any third party. 
 
1.3 You undertake that all details that you provide to us for the purpose of ordering goods are correct and that the credit/debit card account are your own and have sufficient funds to cover the cost of the order. 
 

2. Delivery

2.1 www.meritok.co.nz aims to process all orders within 14 to 21 working days of receiving payment for the custom orders and within 3 to 5 working days for the in-stock orders. Should there be any delay we shall contact you via email. 
 
2.2 All orders may be shipped from the UK and relevant shipping charges are advertised on our site, which are accepted once an order is made. 
 
2.3 All payments are verified against the address in which the debit/credit card is registered to. All orders are dispatched to the address provided in the optional address delivery field. It is your responsibility to ensure that this address is correct at time of order. 
 
2.4 Since the orders may be/will be shipped from the UK, please note that you may be liable for further import costs for certain products which are additionally taxed in New Zealand. 

3. Returns

3.1 Returns Policy & Guarantee  

We guarantee your satisfaction. If the product is found to have manufacturing defect, you can return the product to us and we shall either give a replacement if the product is still stock or refund your payment if the product is not in stock. 
 
3.2 In the unlikely event that an order is sent to you in error, www.meritok.co.nz will cover the cost of rectifying the error. 
 

4. Liability

4.1 www.meritok.co.nz make every effort to guarantee that the information enclosed on the website and websites materials are accurate, up to date and honest. Although assurances are made, www.meritok.co.nz do not make any warranty that the website is error free or free from infection by viruses, Trojans, worms or anything that might have destructive properties. Should any errors or omissions be found, www.meritok.co.nz will endeavor to correct them as quickly as practically possible. 
 
4.2 www.meritok.co.nz does not accept any liability for errors and omissions and reserves the right to amend, update or change the information, specifications and description of listed goods, products and services. 
 
4.3 www.meritok.co.nz does not accept liability for any indirect or consequential loss arising out of the use of the website or from using any products or services from the website. 
 
4.4 www.meritok.co.nz will only be liable for direct loss up to a maximum total of the price of the order or service purchased in respect of the claim. 
 
4.5 This abovementioned liability section applies only to the extent permitted by law. 

5. Copyright

All content included on this site, including text, graphics, logos, photographs, button icons and images, is the property of Meritok Online, and is protected by international copyright laws. 

6. Additional

These terms and conditions contain the entire agreement between you (the customer) and www.meritok.co.nz relating to your purchase. You are responsible for reading all information in these terms and conditions fully. If any of these terms are held to be invalid or unenforceable, those terms will be struck out and the other terms remain.

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Office Address :  

29 Allington Place, Bethlehem,

Tauranga 3110

New Zealand

 

Contact E-mail:

customer.care@meritok.co.nz

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Contact No.:

+64 22 328 7262

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